If your documents were successfully uploaded to Secure.li, you will receive an email confirmation following the upload. 

When uploading documents, you must provide your client's DOC ID. Once provided, Secure.li will auto-populate the client's name and location into the correct fields for your verification before the document is uploaded. 

PDFs are the only accepted document format. 

Yes, when uploading documents, select the first document by left-clicking the file, then hold the control key (Ctrl) down and select additional documents as needed. 

You will need to reupload the document and notify the client you have  sent them a document(s). Documents will be automatically deleted after 30 days regardless if the document has been viewed or not.

The maximum file size that can be uploaded at one time is 100MB however attorneys can do multiple uploads. Attorneys can upload multiple PDF documents during one upload but overall the size still needs to be less than 100MB. Based on internet connectivity speeds, larger files may take longer to upload.

No. If you have any issues with uploaded documents, you will need to submit a support ticket on the Secure.Li website as the Missouri Department of Corrections does not have access.

No. Secure.li does not currently provide an electronic-signature feature or a way for a client to return a signed document through the system. The document can be uploaded through Secure.li and printed for the client at the correctional facility.

For guidance on how to have the signed document returned, please contact the Missouri Department of Corrections at ElectronicAttorneyClientMail@doc.mo.gov, as the process may vary depending on the facility and type of document.

Secure.li does not currently have a separate note or instructions field. If you need to provide additional information or instructions to your client, you can include a cover page with the document or upload a separate PDF containing the instructions.